The [User task] process items represent generic activities that are performed within a process. The logic and parameters of user tasks may vary depending on the type selected in each particular user task (Fig. 175).
The [Action] field shows the type of user task. After this property is defined, the list of parameters for the selected user task are displayed in the [Structure] area.
The [Items] menu includes basic activities (“Perform task”, “Make a call” and “Write an email”) that you can use when creating business processes. These process items are described in separate chapters. The main process items are available both in the list of activity types and as separate process items in the [Activities] group.
In addition to basic activities, the list also contains system user tasks used to implement the basic logic of BPMS sections, for example, initializing details in the section or filtering records in the list. As a rule, system user tasks are used in the base page and object processes, and can be inherited by other pages and objects.
When creating pages, if you specify a certain page as a parent, this logic can be automatically inherited for a new page. For example, when you create a new section page, you can indicate the “Base section page” configuration item as parent. As a result, the process of the new page will contain all the logic from the base section page.
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