A trigger email is a marketing email that is sent automatically (i.e., triggered) to the recipient who triggers it as part of a marketing campaign.
Note
Creatio trigger emails can only be sent automatically and as part of a campaign. You cannot start a trigger email manually.
You can also create a business process for adding participants to a trigger email. Note that creating such a process requires developer skills.
For example, a trigger email can be sent by a website visitor who submitted a web form. Use trigger emails for any communications that need to account for customer’s interests in a specific time registration welcoming emails, order confirmations, birthday greetings, discount offers and reminders, etc.
Contents
•How to create a trigger email
•How to start sending trigger emails
•What happens after starting a trigger email
See also