Use the Mailing log to monitor the email sending progress. If there are any errors during the sending process, the mailing log will provide insights into their causes.
You can open the mailing log from the System Designer or by clicking [Email] —> [Actions] —> [Mailing log].
Log list
Log data are displayed as a list of records with the following columns:
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[Email] – the name of the email. Click to open the corresponding email page.
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[Created by] – the contact, who created the email. Click to open the contact page.
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[Event] – the logged event.
Note
The events that prove successful sending of bulk or trigger emails are covered in the “Successful events in the email log” article. You can learn more about possible errors during the sending process in the “Error events in the email log” article.
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[Type] – the log record type: “Info” or “Error”.
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[Start date] – date and time when the event started.
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[End date] – date and time when the event ended.
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[Description] – event details. For example, the description of the “Start sending email” event can be as follows: "Sending email was started on 1/24/2018 3:30 PM EST”. The event description is generated automatically.
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[Error description] – a full description of the error that occurred during the sending. You can display the column using the [View] —> [Select fields to display] menu option.
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