Marketing Creatio
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This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Error events in the email log

A list of logged email errors are given in the following table:

Event

Description

Audience actualization from the campaign

Error while actualizing email audience from the campaign.

Adding audience to email

Recipients group processing failed.

Sending messages to cloud services

Error while sending messages to cloud services.

Email sending error.

Error while setting a communication limit.

Error while saving the template.

Sending a batch of emails

Error while handling initial responses of an email.

Error while sending a batch of {Number} emails.

Email sending error.

Messages validation

Error while validating the message.

The event is logged if the sender's email is not verified during the email setup. More information is available in a separate “Domain verification for the UniOne provider” article.

Note

If you receive an error, contact the support team and describe the error as detailed as possible. To view the description, display the [Error description] column in the list of the [Mailing log] section.

See also

Successful events in the email log

Email delivery analysis

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