The “Presentation“ visit action requires additional setup so that the field staff members have full access to the presentation materials.
To add a presentation, create a new record in the [Knowledge base] section and add a PowerPoint presentation (*.pptx) or PDF file on its [Attachments] detail. Then, link the article to the “Presentation” visit action. As a result, your field staff will be able to show the attached presentation from their mobile device during visits.
Note
In addition to PowerPoint presentations, you can add other types of documents to the knowledge base article. In this case, when performing the “Presentation“ action, this document will be opened using the default applications for that file type on the mobile device.
To add a presentation:
1.Click 
in the main Creatio application. The System Designer will open.
2.Go to the [System setup] block –> click [Lookups].
3.Click the [Field sales rules] lookup.
4.Open the needed rule and go to the [Actions during visit] detail.
5.Select the “Presentation” record and click 
.
6.On the displayed page, expand the [Presentation] detail and click 
.
7.In the displayed string, click 
in the field.
8.In the displayed lookup, select a knowledge base article with an attached presentation.
9.If necessary, add other knowledge base articles with attachments.
As a result, when a field staff member performs the [Presentation] visit action, the PowerPoint presentation (or any other document) attached to the knowledge base article will open on their mobile device. If several presentations and materials have been attached, they will be available on the [Attachments and notes] detail of the visit.
Also, all visits planned in the calendar (the [Visit scheduling] view of the [Activities] section), will have links to the knowledge base articles specified on the [Attachments and notes] detail.
See also
