Field module
This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Add visit rules

1.Click btn_system_designer00001.png in the main Creatio application. The System Designer will open.

2.Go to the [System setup] block –> click [Lookups].

3.Click the [Field sales rules] lookup.

4.On the lookup content page, click the [New rule] button.

5.Populate the required fields:

a.Populate the [Name] field, for example, “2nd quarter of 2020 (Downtown)“ or “1st quarter (Uptown)“.

b.In the [Start] and [Due] fields, specify the time limit of rule validity.

c.Specify visit duration (including travel time) in the corresponding field.

d.In the [Number of visits] field, enter the approximate number of visits of this type that a field staff member can perform during one day.

6.Click [Save].

7.Similarly, specify the other rules. Normally, different visit rules apply to different periods and visit locations.

As a result, these rules will be taken into account when building a schedule for the field staff members.

In the [Visit scheduling] view of the [Activities] section, drag a sales outlet from the list to the left and drop it into the calendar. The duration of the visit will be set automatically, according to the [Visit duration] value from the corresponding visit rule.

If several rules can be applied to a sales outlet, Creatio will let you choose which rule to use.

See also

Set up visit actions

Add a presentation to a visit

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