Field module
This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Add a presentation to a visit

The “Presentation“ visit action requires additional setup so that the field staff members have full access to the presentation materials.

To add a presentation, create a new record in the [Knowledge base] section and add a PowerPoint presentation (*.pptx) or PDF file on its [Attachments] detail. Then, link the article to the “Presentation” visit action. As a result, your field staff will be able to show the attached presentation from their mobile device during visits.

Note

In addition to PowerPoint presentations, you can add other types of documents to the knowledge base article. In this case, when performing the “Presentation“ action, this document will be opened using the default applications for that file type on the mobile device.

To add a presentation:

1.Click btn_system_designer00003.png in the main Creatio application. The System Designer will open.

2.Go to the [System setup] block –> click [Lookups].

3.Click the [Field sales rules] lookup.

4.Open the needed rule and go to the [Actions during visit] detail.

5.Select the “Presentation” record and click btn_edit00004.png.

6.On the displayed page, expand the [Presentation] detail and click btn_chapter_mobile_wizard_new_role.png.

7.In the displayed string, click btn_com_lookup.png in the field.

8.In the displayed lookup, select a knowledge base article with an attached presentation.

9.If necessary, add other knowledge base articles with attachments.

As a result, when a field staff member performs the [Presentation] visit action, the PowerPoint presentation (or any other document) attached to the knowledge base article will open on their mobile device. If several presentations and materials have been attached, they will be available on the [Attachments and notes] detail of the visit.

Also, all visits planned in the calendar (the [Visit scheduling] view of the [Activities] section), will have links to the knowledge base articles specified on the [Attachments and notes] detail.

See also

Presentations during field visits

Add visit rules

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