Marketing Creatio
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This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Lead distribution page

General information

Contact

The contact linked to the lead. This is a non-editable field. The field is populated on the lead qualification stage.

Customer need

Customer need type that was specified in the lead. This is a non-editable field. The field is populated on the lead qualification stage.

Account

The account linked to the lead. This is a non-editable field. The field is populated on the lead qualification stage.

The [Handoff to marketing] tab

On this tab, specify the data required to proceed the lead to handoff.

Contact info, Account info

The contact and account data linked to the lead are displayed in this field group. These fields are non-editable. These fields are populated during the qualification stage.

The [Customer need details] tab

The tab displays the characteristics of customer's needs. For example, the need type, maturity, lead stage. You can also add a list of products based on which a lead was created. If you have identified other needs of this client, add them on the same tab.

Parameters

This detail contains additional parameters of the lead. The parameters set for the selected need type are shown as fields.

The [Folders] tab

The [Folders] tab displays the list of folders that contain a contact connected to the lead. To include the contact to the folder, click the btn_chapter_mobile_wizard_new_role.pngbutton. The [Contacts] section group list will open which does not yet contain this contact. To remove the contact from the folder, select the [Delete] command of the [Actions] button menu.

See also

Lead distribution result

Lead handoff to marketing

Leads FAQ

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