Marketing Creatio
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This documentation is valid for Creatio version 7.15.0. We recommend using the newest version of Creatio documentation.

The [Add from folder] element

Use the [Add from folder] element section_campaigns_item_add_from_folder.png to automatically add participants to the campaign from a dynamic or a static folder. Set up the element properties by selecting a folder in the [Which folder to add participants from?] field. The field uses folders created in the [Contacts] section.

Note

You can add an unlimited number of [Add from folder] elements to the campaign diagram.

The time for displaying the list of participants on the [Participants] tab depends on the following properties of the [Add from folder] element:

  • If the campaign has the “run manually” is selected in the [When to start] field on the campaign page, the campaign audiences will display on the [Participants] tab at the campaign start.

  • If the campaign has the “at the specified time” is selected in the [When to start] field on the campaign page, the list of participants on the [Participants] tab will be displayed at the first launch of the campaign according to the schedule.

By default, the participants from the specified folder will not re-enter the campaign after they exit it. Select the [Re-entering the campaign] checkbox to enable participants to go through the campaign multiple times. You can specify the number of days before the participants can re-enter the campaign in the [Quantity of days before next campaign entrance] field.

Note

The participants who have not yet completed the campaign and are set to re-enter again will receive the “Suspended” status.

See also

The [Exit from campaign] element

The [Marketing email] element

Transitions between campaign elements

General campaign settings

Campaign page

Campaign FAQ

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