Marketing Creatio
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This documentation is valid for Creatio version 7.15.0. We recommend using the newest version of Creatio documentation.

General campaign settings

Use the campaign properties area (Fig. 1) to manage general campaign settings. To open the campaign properties area click anywhere on the campaign designer working area or the btn_system_designer.png button.

Fig. 1 Campaign properties area

section_campaigns_new_designer_default_campaign_execution_frequency.png 

Default campaign execution frequency (1)

The default campaign execution frequency determines how often the campaign steps are executed.

The frequency specified in this parameter will be used for:

  • Elements with incoming sequence flows.

  • Elements with incoming condition flows that have no transition delay.

  • The “Add from folder” element will add new participants from the folder at every campaign execution.

  • The [Exit from campaign] element that enables participants to exit from the campaign.

You can also create campaigns that repeat several times, i.e., “cyclic campaigns”. A cyclic campaign must have an element that would interrupt the cycle and terminate the campaign, e.g., a conditional flow or a timer.

Note

Setting up the conditions of the start and stop of a campaign is covered in the “Campaign page” article.

Default campaign time zone (2)

Setting up the time zone enables executing campaigns for participants in different time zones.

The [Time zone] field determines the time zone in which all campaign time frames (such as execution time of condition flows) are set. By default, the campaign time zone is set according to:

  • The time zone of the user who created a campaign.

  • The time zone specified in the [Default TimeZone] system setting (if no time zone has been set in the user profile).

If the time zone cannot be set according to the rules above, the [Time zone] field of a new campaign will have the “(GMT) UTC Time Format” value. This setting can be changed at any time.

Note

Use the [Timer] element to configure campaign element execution for different time zones within the same campaign.

Campaign emergency stop (3)

You can determine the critical delay for a campaign. If the campaign does not run during this period (for example, during application update when the campaign is unavailable for several hours), it will be stopped automatically, and the campaign owner will receive a notification.

Select the [Set the period for campaign emergency stop in case of critical delay] checkbox and choose the delay units and their quantity.

Note

If the [Set the period for campaign emergency stop in case of critical delay] checkbox is not selected, the campaign frequency will default to the time of critical delay.

See also

Campaign page

Transitions between campaign elements

Campaign elements

Campaign log

Campaign FAQ

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