In Creatio, all base telephony features (for example, receiving incoming calls and making outgoing ones, putting calls on hold and transferring them to another number) are available on the communication panel. To display the [Calls] tab, click the button.
By default, internal calls are available in the system. Set up integration with telephony to enable external calls. To make and receive calls, use a headset.
Contents
•Transferring calls to another number
See also