To efficiently communicate with customers and employees around the world, bpm'online takes into account timezones of each contact.
This enables you to:
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Quickly identify the current local time of an employee or a customer when planning activities and communications.
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Synchronize employee and customer activities in different timezones, taking into account the time difference.
The current local time and time zone is displayed for all contacts and activities.
Contents
•How to determine the current local time for a contact
•How to plan activities for participants in different time zones
