This article lists keyboard shortcuts available in bpm’online (a.k.a. “Hot keys”). Using keyboard shortcuts improves your efficiency by decreasing the time spent on frequent micro operations, such as saving mini pages, navigating lists, working with the campaign designer.
In the below table, you can find the most often used keyboard shortcuts.
Note
The table contains the shortcuts used for Windows OS. For Mac OS, use the “Command” key instead of “Ctrl”
| Section list | |
| Select multiple adjacent records. | Shift + click the record |
| Select multiple separate records. | Ctrl + click the record |
| Move up and down the record list. One of the records in the list has to be selected. | ↑ and ↓ |
| Open the selected record. | Enter |
| Save the record after editing. | Ctrl + Enter |
| Confirm the action in the dialog windows. | Enter |
| Mini page | |
| Move the cursor to the next field. | Tab |
| Move the cursor to the previous field. | Tab + Shift |
| Save the mini page. | Shift + S |
| Close the mini page without saving. | Esc |
| Tags | |
| Navigate between tags. | ↑ and ↓ |
| Select and apply tags. | Enter |
| Global search | |
| Search for currently entered value. | Enter |
| The [Activities] section | |
| Navigate the tasks in the chronological order. To do this, select the task and press the key. | Tab |
| Move the selected task up and down the calendar. | ↑ and ↓ |
| Move the selected task to previous or next day. | ← and → |
| The [Dashboards] section | |
| Close the opened dashboard tile. | Esc |
| The [CTI panel] tab in the communication panel | |
| Dial the number entered manually. | Enter |
| Campaign designer | |
| Copy selected elements. | Ctrl + C |
| Paste selected elements. | Ctrl + V |
| Select all elements. | Ctrl + A |
| Select multiple separate elements. | Ctrl + click the element |
| Search for elements. | Ctrl + F |
| Delete selected elements. | Delete |
| Run the campaign. | Ctrl + Enter |
| Open help. | F1 |
See also
