How to add a new contact from an email
If an email is received from a contact that has not been registered in the system, the sender's data will be displayed as “unrecognized” in the emails. In this case, you can create a new contact record directly from the incoming email. To do this:
1.Open the emails area in the communication panel.
2.Select the author of the email for which you want to create a contact.
3.Tap the button.
4.Select the [Create “contact name”] from the data enrichment menu (Fig. 1).
5.Select the contact data that you want to add in the opened window.
6.Save the changes.
As a result, a new contact will be added to the system. The [History] tab of the new contact page displays all email messages in the last 7 days where this contact appeared as the sender or recipient. The email will be automatically linked to the new contact.
See also