Setting up an email account on the corporate domain
If you use corporate email domain, you will need to set up integration with the corporate email provider by the IMAP/SMTP or Exchange protocol and match domain names to corresponding email providers. This is performed by a system administrator.
To configure email account on a corporate domain:
1.Open the [Email] tab on the communication panel, then click 
and select [New email account]. As a result, the email account authentication window will open. This method of adding the account does not depend on the availability of configured accounts.
2.Enter email address and click the [Next] button. The email provider will be identified according to the domain name.
If the provider was not identified automatically, you will be able to specify it manually. As a result, the connection parameters of the new mail provider will appear in the [Email providers domains] lookup. Creatio will recognize the provider by the domain name when setting up new mailboxes.
Note
The mailbox with corporate domain address (for example, mycompany.com) can be serviced by a global email provider (for example, Yahoo or GMail). If you do not know which email provider to choose, verify this with your system administrator.
3.Enter a password and click [Sign in] button (Fig. 1).
Fig. 1 Singing in to an email account of a corporate provider
As a result the email account with default parameters will be created. You will get a notification from which you can start downloading emails to the application o access the additional account settings (add signature or change mail download period).
See also
•Setting up an email account of a pre-configured provider
