To register a system setting, use the system setting page.
| Name | The [Name] field shows the name of the system setting. |
| Type | System setting field type. The type of field defines the method of filling in the value of system setting. This field is editable while adding a new system setting and is non-editable for the previously registered records. The list of available field types is provided below. |
| Default value: | Use the this field to set the value for the system setting. For example, you can set the “Not Started” value for the activity default status, or “5 minutes” value as an interval for notification check. The method of filling in the [Value] field depends on the type of system setting. For example, activity default status can be selected from the [Activity statuses] lookup, while the interval for notification check is specified as an integer number. |
| Code | The code is used for the unique designation of the system setting to identify it in the system. The field value can consist of Latin letters and numbers only and must not contain spaces. |
| Cached | Select the [Cached] checkbox if the value of the system setting changes relatively rarely and thus must be calculated only once per user session. Examples of cached system settings could be the main menu logo or login page or base currency settings. Examples of non-cached system settings could be the date of last duplicate search the number of knowledge base article, because it must be updated each time a new article is created. |
| Personal | Select this checkbox to have the system setting be configured for the current user individually. For example, the date of last synchronization with Google Contacts. |
| Allow for portal user | Select this checkbox to make the system setting available for the portal users. |
Note
If a cached system setting is changed, its new value will be used only after the next user logs in to the system.
List of possible values for the [Type] field on the system setting page.
| String (50 characters) | Text, up to 50 characters. |
| String (250 characters) | Text, up to 250 characters. |
| String (500 characters) | Text, up to 500 characters. |
| Unlimited length string | Unlimited length text. |
| Encrypted string | Text data that must be stored encrypted in the database. |
| Date/time | Date and time. |
| Date | Date only |
| Integer | Numeric data with no decimals. |
| Decimal | Numeric data with two digits after the dot. |
| Money | |
| Boolean | System setting can have one of the two values: “On” (checkbox is selected) or “Off” (checkbox is cleared). |
| Lookup | Data that is selected from a predefined list of values. The source of values for this type of field is a separate object that has been created earlier. After you select this option, select the object to be used as a source of values for this system setting. |
| BLOB | This system setting allows you to upload an image. |
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