Field sales
This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Adding products to order during field visits

To add products to the order:

1.Execute the order placement action in the mobile app. A page with a list of products specified in the last order of the current account will open (Fig. 13).

Fig. 13 The order product page

scr_field_force_former_order.png 

2.Filter necessary products from the catalog using quick filters. You can learn more about product selection in the “Filtering products via the catalog” article.

3.Click the btn_mobile_add_product.png button next to the needed product.

4.In the displayed window, enter the number of ordered products and tap [Enter]. If necessary, repeat the action to add more products.

Note

To remove a product from the order, specify “0” as its quantity.

5.Tap the [Proceed to order] link on the [Products in order] page that is located at the top left corner of the application window.

As a result, a new order with specified products will be added to the system.

Product filters

Products can be filtered in the following ways:

  • Using the product catalog. Read more in the “Filtering products via the catalog” article.

  • Searching products by name. Read more in the “Searching for a product by name” article.

  • Using the list of products from the last order from the sales outlet. When scheduling a visit, the [Products] detail is automatically filled in with the list of products specified during the previous visit to this sales outlet.

Filtering products via the catalog

In the mobile app, you can search for products using the product catalog. The product folders that are used to search for products in the mobile app correspond to the product catalog that is configured in the [Products] section of the main application.

Note

The product folders in the mobile app can be set up based on all base lookup fields of the [Products] section. In the mobile app, you cannot see the folders created based on the custom fields.

For example, the catalog is set up based on product categories and types. Display the products with the “Bottled water“ category and the “Soda“ type:

1.Go to the [Products] detail in the mobile app.

2.Click the [Products in order] link that is located in the title of the product list.

3.In the displayed window, select the needed product category, for example, “Bottled water“ (Fig. 14).

Fig. 14 Selecting the product category

scr_field_force_mobile_select_product_category.png 

4.From the list of tags that are connected to the selected category, select the needed product type, for example, “Soda“ (Fig. 15).

Fig. 15 Selecting the product type

scr_field_force_mobile_select_product_type.png 

As a result, the detail will display all products of the selected type that are available in Creatio.

Note

To view the products that have been added to the order, select the [Products in order] folder.
You can also display all products that are stored in Creatio. To do this, select the [All products] folder.
To display all products of a certain category, select the [All in category...] folder from the menu of the corresponding category:

Searching for a product by name

To perform a search by name, use the search string that is located at the top of the product list on the [Products] detail. Enter the needed value in the string. As a result, the detail will display all products whose name matches the search criteria (Fig. 16).

Fig. 16 Searching for a product by name

scr_field_force_mobile_search_line.png 

See also

Product catalog

Placing orders during field visits

Fulfilling visit agenda

Working with the list of visits

Presentations during field visits

SKU Monitoring

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