Business process setup guide (BPMS)
This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Case properties

Case settings are available in the case setup area (Fig. 1). To open the case setup area, click the btn_system_designer00001.png button or double-click the Case Designer toolbar.

Fig. 1 Case setup area

chapter_case_designer_case_properties.png 

[Title] – enter the case name in the upper part of the setup area or in the field above the Case Designer toolbar. It is a required field.

[Section] – Creatio section where the current case is used. The [Section] value cannot be changed once the new case is saved. It is a required field.

[Stage column] – the column that contains the current stage of the section record. Select any of the section’s lookup columns here. This is a required field.

[Description] – optional notes and supplementary information for the case.

[Code] – the internal name of the case, used by the system to identify it in the system. The default code is generated automatically, but you can edit it. The code can only contain Latin characters and numbers and cannot contain any special characters. This is a required field.

[Case initial condition] – a field that determined which case can be run for the section record. Corresponds with the [Which column to build the stages by?] field on the section case page.

[Package] – the package that contains the dynamic case schema.

[Active] – uneditable. The field is filled in automatically and indicates that the case is enabled in the corresponding section. Additionally, you can activate this checkbox by clicking [Activate case] on the section case page.

See also

Getting started with dynamic cases

Case stages

Case Designer elements reference

Case execution

Setting up a case with approval

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