Business process setup guide (BPMS)
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This documentation is valid for Creatio version 7.13.0. We recommend using the newest version of Creatio documentation.

How to complete or cancel a process instance

A process ends automatically when the end event is activated or when all active process steps are completed. When a process instance is completed, the system calculates the duration.

Note

Only completed processes are taken into account when calculating statistics.

How to cancel a process instance

If you need to stop a process, you can cancel it.

Cancel option is available in the [Process log] section.

To cancel a process instance:

1.Open the process log from the system designer.

2.In the list of the process log, select a process instance that is in progress and click the [Cancel process] button (Fig. 1).

Fig. 1 How to cancel process execution

scr_chapter_processes_monitoring_cancel_process.png 

See also

How to run a business process

How process actions are performed

How to resume a process

How to disable a business process

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