Business process setup guide (BPMS)
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How to resume a process

If a process step was postponed or a step was activated without opening any pages, you can resume the process in the following ways:

  • In the [Activities] section

  • From a record connected to the postponed process step

  • In the [Process log] section

Contents

How to resume a process in the [Activities] section

How to resume a process from a connected record

How to resume a process from the [Process library] section

How to resume a process in the [Activities] section

Processes often create activities for users to complete. A list of activities is displayed in the [Activities] section and on the [History] tab in other sections.

To resume a process, open a connected activity in the list of the [Activities] section (Fig. 1).

Fig. 1 Opening a process activity

scr_chapter_processes_execution_continue_open_activity.png 

When the [User dialog] and [Open edit page] elements are activated, a process creates activities of the "Task" type in the [Activities] section. If you open such an activity, the dialog page opens instead of the default activity page.

Note

Custom pages open only for incomplete activities. After the process element is completed, the default task page will open for this activity.

How to resume a process from a connected record

A process can perform steps that do not include any activities, for example, when a page must be activated during a process, or the action is connected with a specific record in the system.

If such a step is postponed, you can return to it by using the [Process] button on the page of the record that is connected to the step (Fig. 2). If the record is connected to multiple tasks, you can select the required task from the list.

Fig. 2 How to resume a process from a connected record page

scr_chapter_processes_execution_continue_page.png 

If this record is selected from a list, system also displays [Move down the process] button (Fig. 3).

Fig. 3 Resuming a process from a list

scr_chapter_processes_execution_continue_list.png 

If you click the [Move down the process] button and the record is connected to one incomplete process step, the corresponding page will be opened. If there are several steps for the record, an additional window will open where you will have the possibility to select the required step.

How to resume a process from the [Process library] section

You can resume any step in a process in the [Process log] section regardless of the process type.

To do this:

1.Click the btn_system_designer00004.png to open the System Designer.

2.Click [Process log].

3.Open a running business process (Fig. 4).

Fig. 4 Selecting a running process from the [Process log] section

scr_chapter_process_execution_choose_process.png 

4.On the [Process elements] detail, select a step that must be resumed and click the [Run item] button (Fig. 5).

Fig. 5 How to resume a process from the [Process log] section

scr_chapter_processes_execution_continue_log.png 

The page of the selected process step will open.

See also

How to run a business process

How process actions are performed

How to complete or cancel a process instance

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