Creatio base
This documentation is valid for Creatio version 7.12.0. We recommend using the newest version of Creatio documentation.

Connecting an account to their Facebook account

1.On the account page, expand the [Communication options] detail and click the btn_facebook00007.png button.

Note

If you have not used Facebook integration before, when you click the btn_facebook00008.png button, the Facebook authorization window will open.

Note

To add one more communication option with the “Facebook“ type to the existing ones, click [Add] —> [Social networks] —> [Facebook].

2.The displayed Facebook page will contain the list of public pages that meet the search criteria. You can change the search criteria or enter the link to the account page in Facebook if it is known.

3.Select the Facebook accounts to add to the detail (Fig. 1).

Fig. 1 Selecting the public pages of a bpm’online account

faq_add_information_from_facebook_select_account.png 

As a result, a new record with the “Facebook“ type will be added to the [Communication options] detail.

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