Sales Creatio, enterprise edition
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This documentation is valid for Creatio version 7.13.0. We recommend using the newest version of Creatio documentation.

The [Channels] view

The [Channels] view displays the list of channels added to the system. You can open the [Channels] view by clicking the btn_com_channels.png button in the [Feed] section.

The channels are used to group messages by subject. For example, the “Company news” channel can be created for the messages that contain common information about company events.

Any posted message belongs to a particular channel. The message channel is assigned automatically (for example, when adding a message on the Feed tab of the section record page) or manually (when posting a message in the Feed section or on the Feed tab of the communication panel).

Users can follow the channels they are interested in. For example, if you are subscribed to the “Company news” channel, your feed page will display messages posted in this channel.

Contents

Channel page

Common data

The [Channel properties] tab

The [Feed] tab

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