Sales Creatio, enterprise edition
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This documentation is valid for Creatio version 7.13.0. We recommend using the newest version of Creatio documentation.

System user (Supervisor)

Having a system user ensures the correct operation of bpm’online. A system user has the following permissions:

  • all access rights

  • a full license package

  • a system user is specified in the [System operations user] system setting

A user with the “Supervisor” name is considered a system user in bpm’online by default.

Note

If you do not have a “Supervisor” user in the system, make sure that the user specified in the [System operations user] system setting has a full license package and all access rights.

Unlike system administrators, there can only be one system user in bpm’online.

Attention

You can rename or change the system user, but you can not delete the system user account altogether – this may lead to degradation of system performance.

A system user account is needed for both system administration/configuration and to ensure the correct operation of the entire system. For example, a system user account is used to index global search data, save changes in section and detail wizards, sending newsletters. Bpm’online may not function properly if a system user has been deleted or their access rights or licenses have been removed.

How to change the system user

To change the system user:

1.Transfer a maximum number of licenses from the old system user to the new one.

2.Specify a role for a new system user with maximum access rights, e.g. “System administrators”.

3.Specify a new system user in the [System operations user] system setting.

See also

The [Functional roles] page

Managing the functional roles

How to add a new user in bpm’online

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