Studio Creatio
This documentation is valid for Creatio version 7.13.0. We recommend using the newest version of Creatio documentation.

System designer

System designer comprises the bpm’online configuration tools. Here you can:

  • Create and edit sections, set up section and page properties using the section wizard.

  • Add new or edit existing section details via the detail wizard.

  • Set up bpm’online visual appearance by uploading your corporate logos, change the color of the section panel, set up workplaces for different types of users.

  • Import Excel data into bpm’online.

  • Generate company organization structure, add users, set up functional roles and access permissions.

  • Set up dashboards and reports based on bpm’online section information to receive analytical data.

  • Use the mobile application wizard to set up the mobile app of your custom configuration.

  • Use the advanced settings of the system designer available in the [Admin area] block.

To open the system designer, click the btn_system_designer.png button in the top right corner of the application or click the [System designer] link on the bpm’online home page.


Process management tools

Process library

Opens the [Process library] section where you can edit your existing process diagrams and create new ones. The section contains a process log.

Process log

Opens the [Process log] section for managing  processes that are currently running and viewing statistics on completed processes.


Detailed descriptions of business process management can be found in the bpm’online business process documentation.

Users and administration

Tools for registering users, distributing access rights and auditing the system operations.

System users

Opens user administration section where you can set up the roles structure for your company, register users and sort the employees by roles. Read more >>> 

Organizational roles

Functional roles

Object permissions

Opens the [Object permissions] section where you can set up user rights and roles for operations with system object. For example, the rights for changing and deleting records in the “Knowledge base” object. Read more >>> 

Operations permissions

Opens the [Operations permissions] to set up user rights and roles for different system operations. For example, you can set up your workplaces or Excel import parameters. Read more >>> 

Audit log

Opens the [Audit log] page containing information about the events that occur in the system, for example, user authorization, modifying the user role structure, modifying access rights to objects. Read more >>> 

Import and integration

Records import and data synchronization features.

Excel data import

Opens the import setup window that you can use to import records from an Excel file to your system. Read more >>> 

LDAP integration setup

Opens the LDAP integration page that you can use to automatically register users in bpm’online as they register in a domain and to enable domain authorization. Read more >>> 

The mailing log (in bpm’online marketing and CRM bundles)

Opens the [Mailing log] section that contains information about bulk email preparation and execution steps. Read more >>> 

Web services integration setup

Opens the [Web services] section, where you can configure connection settings for third-party web services. Read more >>>

Website event tracking (in bpm’online marketing, bank sales and CRM bundles)

Opens the [Website events] section used to track all user actions on your website, and to set up the website events tracking service. Read more >>> 


Extension management.

Installed applications

Opens the [Installed applications] section that enables you to manage installed marketplace applications. Read more >>> 

System setup

User tools for bpm’online configuration setup


Opens the [Lookups] page that enables you to set up values for different lookups used in the system. For example, "Job titles", "Industries", "Activity categories" and so on. Read more >>> 

Duplicates search rules

Opens the list of rules for finding and deleting duplicate records. Read more >>> 


Opens the list of languages available in the system. Read more >>> 


Opens the [Translations] section where users can localize the interface and other system elements. Read more >>> 

The self-service portal main page setup (in bpm’online service enterprise, customer center, bank customer journey and CRM bundles)

Use to edit the main page of the self-service portal. Read more >>> 

System settings

Opens the [System settings] section where additional setup of system sections is performed. System settings include the base currency, email settings, etc. Read more >>> 

ML models

Opens the [ML models] section where you can create your own custom algorithms for predicting field values and scoring section records. Read more >>> 

Section wizard

Opens the section wizard that allows you to create and set up your own sections in bpm’online. Read more >>> 

Detail wizard

Opens the detail wizard that allows you to create and set up new details to be included in the bpm’online sections. Read more >>> 

Mobile application wizard

Opens the wizard that allows you to configure your bpm’online mobile application. Read more >>> 

Set up view

Additional tools for setting up bpm’online interface.

Workplace setup

Opens the page where you can set up the structure of workplaces to be available on the side panel. Read more >>> 

Logo customization

Opens the page that allows you to change the logos displayed in the application. Read more >>> 

Color customization

Opens a separate page that allows you to change the color of the side panel. Read more >>> 

Admin area

Developer tools for setting up bpm’online configuration.

Advanced settings

Opens a separate workplace containing a set of developer tools to configure bpm’online.


Detailed descriptions of the developer configurations can be found in the bpm’online platform development documentation (SDK).


Section wizard

Detail wizard

Setting up the business rules

Content designer

The MS Word printables setup

Workplaces setup

Logo customization

Color customization

Users and roles management

The [Object permissions] section

The [Operation permissions] section

The [Lookups] section

The [System settings] section

The [Change log] section

The [Audit log] section

Video tutorials

System designer

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