Academy updates: Find more answers with FAQ and give us your feedback

22 September, 2016

Bpm’online academy has received a couple of useful updates that allow you to find answers to your questions without having to contact customer support. From now on, you can also leave your feedback for documentation authors.


We analyzed our most frequent customer support cases and prepared FAQ articles that will answer common questions about system initial setup, as well as bpm’online day-to-day operations. Importing data from Excel, working with leads, opportunities, landings, campaigns, bulk emails, section wizard, sending and receiving emails, exporting list records, designing business processes and many other hot topics now have FAQ sections. We will regularly update the list of answered questions based on your feedback.

bpm'online academy FAQ section

Another update enables you to leave feedback about the articles available on the Academy. We will regularly review the feedback statistics and comments to polish our documentation and make it more and more useful for you. Leave your comments about what you want improved and we will improve it for you. Hit “Like” to let us know that the article was useful! :)

bpm'online academy article feedback form