Set up subscription pages

Set up the pages recipients open from your bulk email: match them to your company branding, choose which subscription types recipients can manage, and word each page the way you want. You set up both pages in the Subscription center section.

The Subscription center section holds the following pages, each with its own settings:

• Unsubscribe page. Recipients open it to opt out of all communications.
• Preferences page. Recipients open it to pick the subscription types they keep.

Click Save to keep a page as a draft, or Publish to make it live for recipients.

Important

The Preferences page tab is available on websites that use the subscription model introduced in Creatio 10.0. On websites that use the previous model, set up the Unsubscribe page tab.

Set up your branding

Each tab stores its own color and logo, so set them on both pages.

1. Open the "Email Marketing" workplace → Subscription center section.
2. Open the Unsubscribe page tab.
3. Select your brand color in the Primary color field.
4. Upload your company logo in the Company logo field.
5. Click the Publish button.
6. Open the Preferences page tab.
7. Select the same brand color in the Primary color field.
8. Upload the same company logo in the Company logo field.
9. Click the Publish button.

As a result, both subscription pages will carry your brand color and logo instead of the default Creatio template.

Set up the unsubscribe page

1. Open the "Email Marketing" workplace → Subscription center section.
2. Open the Unsubscribe page tab.
3. Enter the page wording in the Title text, Body text, and Footer text fields.
4. Select Show link to Manage preferences page so that recipients can open the preferences page instead of opting out of everything.
5. Click the Publish button.

As a result, recipients who follow the unsubscribe link in your bulk email will see your wording and a link to the preferences page. A page you saved without publishing keeps its previously published version live until you publish the update.

Set up the preferences page

1. Open the "Email Marketing" workplace → Subscription center section.

2. Open the Preferences page tab.

3. Select the subscription types recipients can manage in the Email subscription types field.

   The page lists one toggle per type you select.

4. Enter the page wording in the Title text, Body text, and Footer text fields.

5. Click the Publish button.

As a result, recipients will be able to keep the communications they want instead of opting out of everything. To check the result, open the subscription link from a bulk email you send.

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See also

Subscription management

Start an email

Set up an unsubscribe link in emails