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Version: 8.3Marketing

Integrate Google Ads with Creatio

Connect your Google Ads account to Creatio to sync your Google ads in Creatio. Once you connect your account and select the ad accounts to connect, Creatio will import data of all ad campaigns in those ad accounts and generate analytics.

Before you connect the account, make sure the Google Ads user has publish access to the ad tool and administrator access for the individual account.

Connect the Google Ads account​

  1. Open the Ad campaigns section.
  2. Click Ad accounts in the top right.
  3. Click Connect account in the "Google" group. This opens a window. If the window does not open, allow pop-ups in your browser.
  4. Sign in to the relevant Google account.
  5. Grant all permissions to Creatio. These permissions are required for the integration to operate as intended.
  6. Select the ad accounts to connect in the Select ad accounts window → Connect. The window lists only active ad accounts.

As a result, Creatio will connect the Google Ads account. The synchronization might take some time depending on the amount of data.

Google will share information about all ad campaigns in the ad accounts you selected. For example, name, budget, impressions, clicks. You can connect the Google Ads account to other Creatio instances if needed. For example, to test customizations.

Connect ad accounts as several users​

note

This functionality is available for Creatio 8.3.4 and later.

Every user connects ad accounts using their own Google account. Connections of different users are independent: when you connect an ad account, the connections that other users created stay as they are. If another user has already connected the same ad account, Creatio adds your connection to the existing ad account and does not create a duplicate.

The Ad accounts panel lists the connected ad accounts and their connection status:

  • "Connected." At least one user has a valid connection to the ad account.
  • "Disconnected." No user has a valid connection to the ad account.

To connect more ad accounts or reconnect, click Manage connection in the "Google" group.

To let other users work with an ad account without connecting it themselves:

  1. Open the Grant access to ad account page. To do this, open the menu of the Manage connection button in the "Google" group → Grant access.
  2. Select the ad account in the Ad account field.
  3. Select the user or role in the User / Organizational role field.
  4. Click Grant Access.

As a result, the selected users get access to the ad account and can use it in ad audiences. Learn more: Send contacts to Meta and Google Ads audiences.

Disconnect the Google Ads account​

You can disconnect the Google Ads account in Google. Learn more: Manage third-party apps & services with access to your account.

Disconnecting the account turns off integrations with all Creatio instances connected via this account. The instances preserve data collected when the integration was active.

Starting from Creatio 8.3.4, disconnecting removes only your connection. The ad account stays "Connected" in Creatio while at least one other user has a valid connection to it.


See also​

Overview of Digital Ads app

Integrate Facebook Ads with Creatio

FAQ