Pharma
This documentation is valid for Creatio version 7.15.0. We recommend using the newest version of Creatio documentation.

How to build a route for a med rep

Creatio uses the timing of visits and the locations of the medical outlets to automatically chart routes that the med reps should take.

Med outlet is displayed on the map in accordance with the GPS coordinates specified on the account page. By default, when building routes, Creatio used the last added address of the pharmacy account.

In case of a physician visit, last added address of the corresponding hospital account is used. The detail displays the [Addresses] detail value of the [Contact info] tab of the contact page.

Note

You can view the address of the sales outlet on the map and the title of the selected visit by clicking the marker of the visit.

When all the visits are added to the map, build a route.

To view routes for one day, tap the btn_com_map_marker.png button located in the day title of the calendar (Fig. 1).

Fig. 1 Building a route for a med rep

scr_field_force_plan_route.png 

As a result, the map will display the route between the visit locations for the selected day. The order of visits on the map will correspond to their order in the schedule. The btn_com_map_marker00005.png button in the day title will change its color. The button color will correspond to the color of the route on the map for that day.

You can view routes for several days by clicking btn_com_map_marker00006.png for multiple dates.

Note

On the map, the point that the route starts from is your current location (your browser will need permission to share your current location). If your browser privacy settings do not permit sharing location, the first point of the route is the value specified in the “Default city for employees“ system setting.

See also

How to schedule med rep visits