The progress diagram (Fig. 1) on the email page shows graphical information about the current sending and delivery status. Hover your cursor over a diagram area to view the actual numbers.
Fig. 1 The email progress diagram
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[Delivered] – the number of delivered emails. Indicates the total number of recipients, whose mail provider response is “Accepted by the server”.
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[Sending in progress] – the number of emails whose response has not yet been received by Creatio.
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[Bounce] – the number of emails with the “Hard Bounce” and “Soft Bounce” responses.
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[Delivery error] – the number of emails whose responses were either “Sending error (to provider)” or “Canceled”.
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[Canceled] – the number of emails that have not been delivered to recipients. This is the total number of recipients with the following responses “Canceled (Duplicate email)”, “Canceled (Unsubscribed from all emails)”, “Canceled (Unreachable email), “Canceled (Incorrect email)” and “Canceled (email not provided)”.
Note
Read more about email responses in the “Recipient individual responses” article.
See also
