Financial Services Creatio, lending edition
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This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

The application form page

The application form page contains deal participants’ profiles, application and several tabs.

Name of the deal participant.

The deal participant’s profile with brief information about the contact is located in the top left side of the page.

Photo

Click the btn_add_userpic.png button to add a new photo by using the standard file selection window. Click the btn_delete_userpic.png button to remove the photo. If you mouse over the photo area, the buttons will become visible.

The applicant’s photo is displayed in the applicant’s profile on the application page.

 

Full name

Full name of the contact. This is a non-editable field. To change this information, edit the [Personal data] detail.

Application profile

The application profile for which the application form has been created is located in the bottom left side of the application form page. The application profile contains brief information about the application: its number, selected product, contact’s (deal participant’s) role. The profile will display information about the amount, currency and loan term only after all product conditions have been filled in.

Product

The product for which the application is created. This field is filled in automatically with the selected product name and is non-editable.

Application

Number of the application for which the application from is registered.

Participant’s role

Deal participant’s role, for example, “Borrower” or “Guarantor”.

The [General] tab

The tab contains the information about the deal participant:

New contact

Select this checkbox if you are filling an application for a new client. After the final loan approval, a new record will automatically be created in the [Contacts] section based on the application form.

Contact

You will see this field if the [New contact] checkbox is not selected. Use this field to connect the application form to an existing contact If you specify the contact, the system will automatically populate the following fields:

Last name

First name

Middle name

SSN

Birth date

Birthplace

Gender

Citizenship

Social status

Consent to the processing of personal data

Consent to the verification of personal data

Spouse (and their data)

ID

Communication options

Addresses (Registration / Place of residence)

Primary place of employment

Primary place of employment address

f the [Contact] field is cleared, the auto-populated data will be deleted.

Last name

Contact’s (deal participant’s) last name. The [Last name] and [First name] fields are required.

First name

Middle name

Previous last name.

Previous last name of the contact in case it was changed, for example, after marriage.

SSN

Contact’s social security number

Birth date

If you fill in this field, a "Birthday" noteworthy event will be automatically created for the contact. The value in this field is also used to calculate the contact's age, which is shown on the consultation panel during consultations with this contact. This is a required field.

Birthplace

Contact’s place of birth. This is a required field.

Gender

Gender of the contact. This is a required field.

Citizenship

Citizenship of a contact at the time of document submission. This is a required field.

Social status

Contact’s social status For example, “State employee” or “Individual entrepreneur”. This is a required field.

Education

Contact’s education. Foe example, “Master's degree” or “PhD”. This is a required field.

Consent to the processing of personal data

Contact’s consent to the processing of their personal data

Consent to the verification of personal data

Contact’s consent to the verification of their personal data

ID

The detail is filled in with contact’s ID information.

Series

Deal participant’s ID information These are required fields.

Number

Issued on

Issued by

Department code

Main communication options

The detail contains a list of contact’s (deal participant’s) communication options The detail fields are displayed when you select the corresponding commands in the [Add] menu.

Business phone

The phone numbers you can use to contact the deal participant. Communication option types are defined when a record is added, but can be changed.

Mobile phone

Home phone

Internal phone

Other phone

Skype

Skype account.

Email

Website and email addresses.

Web

Facebook

Social network profiles of the deal participant. A separate page is used to link a social network account to the contact.

Twitter

The [Additionally] tab

The tab contains information about contact’s marital status and members of their family.

Marital status

Contact’s (deal participant’s) marital status For example, “Married” or “Civil marriage”.

Number of dependents.

Information about the number of persons who receive long-term tangible or monetary endowment from the deal participant.

Number of children

Information about the number of deal participant’s children.

Children under 14 years old.

Information about the number of deal participant’s children under 14 years old.

Spouse

The details contains information about the contact’s (deal participant’s) spouse.

Last name

Spouse’s last name.

First name

Middle name

Birth date

Spouse’s birth date.

Contact phone

Spouse's phone number.

Main contact persons

The detail contains contacts of the deal participant and their primary communication options. The detail fields are displayed when you select the corresponding commands in the [Add] menu.

The [Addresses] tab

The tab contains information about known residential addresses of the contact.

Same as above address

Select this checkbox if the contact’s place of residence matches place of registration. If the checkbox is selected, the [Place of residence] detail becomes hidden.

Registration

The detail contains contact’s registered address (specified in the contact’s identification card or driver license).

ZIP/postal code

ZIP or postal code for the place of employment.

Country

Country of residence. The [State/province] and [City] fields are connected to the [Country] field. For example, if a city is located in a certain country, the [Country] field will be populated automatically when you fill in the [City] field. Similarly, if you enter a province in the [State/province], the [Country] field will be populated automatically. When you fill in the [Country] field, the [State/province] and [City] fields will display only those regions and cities, which correspond to the selected country. You can associate a region with a certain country in the [States/provinces] lookup, and associate a city with a country – in the [Cities] lookup.

State/province

City

Address

Street, building and/or apartment number.

Place of residence

The detail is filled in if the contact’s place of residence is different from the registration address. The detail is editable if the [Same as above address] checkbox is cleared.

ZIP/postal code

ZIP or postal code for the place of employment.

Country

Country of residence. The [State/province] and [City] fields are connected to the [Country] field. For example, if a city is located in a certain country, the [Country] field will be populated automatically when you fill in the [City] field. Similarly, if you enter a province in the [State/province], the [Country] field will be populated automatically. When you fill in the [Country] field, the [State/province] and [City] fields will display only those regions and cities, which correspond to the selected country. You can associate a region with a certain country in the [States/provinces] lookup, and associate a city with a country – in the [Cities] lookup.

State/province

City

Address

Street, building and/or apartment number.

The [Employment] tab

The tab contains detailed information about the contact’s employment.

Type of employment

Indicates whether the employment of the contact is full time, part time or seasonal.

Qualification

Contact’s qualification at the primary place of employment, such as “Specialist”, “Management”, etc.

Total work experience, years

Total employment duration in years and months.

Total work experience, months

Primary place of employment

The detail contains information about the primary place of employment of the contact.

Employer

The legal entity that is the contact’s employer.

Legal form

Type of legal entity, e.g. “Corp.”, “Inc.”, “Ltd.”.

Industry

Business field that the legal entity operates in, for example, “IT Company”, “Business services”, or “Manufacturing and distribution”.

Business phone

Contact’s business phone.

Role

Contact's influence in the decision making process, for example, “Decision maker” or “Influencer”.

Job title

Position held by the contact, for example, “Department manager”.

Length of employment, years

Total duration of contact’s employment in the company.

Length of employment, months

Primary place of employment address

The detail contains contact’s work address.

ZIP/postal code

ZIP or postal code for the place of employment.

Country

Country of employment. The [State/province] and [City] fields are connected to the [Country] field. For example, if a city is located in a certain country, the [Country] field will be populated automatically when you fill in the [City] field. Similarly, if you enter a province in the [State/province], the [Country] field will be populated automatically. When you fill in the [Country] field, the [State/province] and [City] fields will display only those regions and cities, which correspond to the selected country. You can associate a region with a certain country in the [States/provinces] lookup, and associate a city with a country – in the [Cities] lookup.

State/province

City

Address

Street, building and/or office number.

The [Finances] tab

The tab contains details that display financial information about the contact: income, expenses, current loans, loan guarantees and property. This data is used to determine creditworthiness of the contact.

Note

The list of available income and expense types can be modified in the [Income and expenses sources] lookup.

Income

The detail contains information about the contact’s income from various sources.

The detail fields are displayed when you select the corresponding commands in the [Add] menu. By default, the following income sources are available: [Primary place of employment salary], [Secondary place of employment salary], [Rent], [Interest].

Expenses

List of individual's expenses.

The detail fields are displayed when you select the corresponding commands in the [Add] menu. By default, the following expenses are available: [Utility payments, monthly], [Alimony, monthly], [Personal, monthly].

Loans and loan guarantees

Information about the loans where the current contact is the borrower or guarantor. The detail fields are displayed when you select the corresponding commands in the [Add] menu. The following information is available on the detail: [Loan], [Loan guarantee], with loan amount and expiration date.

Owned property

The list of contact’s property that can act as collateral. The detail fields are displayed when you select the corresponding commands in the [Add] menu. The following types of collateral are available: [Real estate] and [Vehicle].

Note

The list of available collateral object types can be modified in the [Collateral object types] lookup. The list of available property types can be modified in the [Property types] lookup.

The [Documents] tab

The tab contains the list of the documents that this participant provides as part of the deal.

Required documents

The list of documents provided by the contact as part of the deal. The list of required documents is specified on the product conditions page. Se the [Generate the list of documents] action to add it to the application form. Only those documents with the "Application” will be added to the list, for which  and the role of the participant of the transaction, coinciding with the one for which the questionnaire is filled, are indicated. If the contact is supposed to provide additional documents that are not part of the original list, you can add them manually, by clicking the btn_com_add_tab.png button. Use the document in application page to edit the information on the detail.

The [Feed] tab

The [Feed] tab displays messages connected to the current application form.

See also

The [Applications] section

The [Products] section

The [Contacts] section

 

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