Putting calls on hold

While you are on a call, you can put the call on hold so that the subscriber is still on the line but cannot hear you.

Click the  button on the call panel to put a call on hold. Click the  button to resume conversation.

Note

The call cannot be transferred or finished when it is on hold.

See also

•Outgoing call

•Incoming call

•Subscriber identification

•Conversation mode

•Transferring calls to another number

•Video calls

•Calls history

•Call recording and playback

•Agent status menu