Sales Creatio, commerce edition
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This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Synchronizing fields with MS Exchange and Microsoft 365

During the synchronizing process, the field values of contacts, tasks, meetings and emails are passed from Creatio to MS Exchange or Microsoft 365 and vice versa. Mapping of these fields is described in the development guide:

Attention

It is not recommended to modify the structure of Creatio fields that correspond to Exchange fields as it may lead to synchronization errors.

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