•Why not all Active Directory users were imported to Creatio after synchronization?
•Why a user cannot log in under domain account after setting up LDAP?
Why not all Active Directory users were imported to Creatio after synchronization?
By default, during the LDAP synchronization, all Active Directory users are imported to Creatio. If all users were not imported, try the following options:
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Check filter conditions. There may be syntax errors in the settings or not all groups specified.
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Active Directory roles or groups may have changed for some users. These users are not treated as new. Try modifying filtering conditions or import these users manually.
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These users also may have been previously imported, but removed from roles/groups, or simply deleted. Since the users are not recognized as new, they will not be displayed in the synchronization filter.
Why a user cannot log in under domain account after setting up LDAP?
If Creatio is deployed on-site, you need to edit the Web.config file in the website root directory. Specify authentication providers as values of the auth providerNames parameter:
auth providerNames = "InternalUserPassword,Ldap,SSPLdapProvider"
After making changes, restart the LDAP synchronization.
See also
