Documentation

Sales Creatio, commerce edition
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This documentation is valid for Creatio version 7.15.0. We recommend using the newest version of Creatio documentation.

Set up the Exchange Listener service on the side of Creatio

1.Make sure the ExchangeListenerService anonymous service is available at [Creatioapplication address]/0/ServiceModel/ExchangeListenerService.svc (Fig. 1).

Fig. 1 Example of a response from ExchangeListenerService

chapter_exchange_listener_creatio.png 

2.Set the needed system setting values. To do this:

a.Open the System Designer, e.g., by clicking btn_system_designer.png.

b.Click “System settings” in the “System setup” block.

c.Set the system setting values as follows:
ExchangeListenerServiceUri. The format of the system setting value: [the service address used at installation]/api/listeners.
The URL of the Exchange event processing service in Creatio. The format of the system setting value: [the anonymous ExchangeListenerService address]/NewEmail. For example, https://mycreatio.com/0/ServiceModel/ExchangeListenerService.svc/NewEmail.

3.On the feature toggle page, connect EmailIntegrationV2 and ExchangeListenerEnabled for all users.

4.Delete the mail synchronization triggers

5.Restart the website.

See also

•Integration with email services by the IMAP/SMTP protocol

•Integration with the MS Exchange service

 

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