Sales Creatio, enterprise edition
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Synchronizing the bpm’online calendar with the MS Exchange calendar

Use the mailbox synchronization setup page to set up the synchronization of the bpm'online activities with the MS Exchange tasks and meetings (Fig. 1). You can access the page from the communication panel by clicking btn_com_roles_actions_menu00001.png –>{Edit email accounts] or from the [Contacts] section by selecting [Actions] —> [Synchronize contacts] —>[Set up...].

Note

This command contains the name of the account (for example, [Set up test@google.com]).

Fig. 1 Example of synchronizing bpm’online activities with the MSExchange calendar.

scr_chapter_exchange_synchronisation_calendar_synch.png 

Setting up the import of activities during synchronization

To set up the import of the MS Exchange meetings into bpm'online:

1.On the [Meetings and tasks] tab, select the [Import meetings] checkbox.

2.Select the [Import all appointments and meetings] option to import all records from MS Exchange calendars.

If you only want to import records from the selected MS Exchange calendars, select the [Import appointments and meetings from specific MS Exchange calendars] option. Open the list of calendars and select the calendars you wish to import.

3.Select the [Import tasks] checkbox and if necessary select folders whose tasks must be imported.

4.Click the [Save] button on the mailbox synchronization setup page.

As a result,MS Exchange activities that have the “Appointment” or “Meeting” type will be added to bpm'online as the activities of the “Meeting” category

When importing the MS Exchange activities of the “Task” type, records will be added in bpm'online as the activities of the “To do” category. In this case, only those tasks whose owner is the current user of bpm'online will be imported.

Setting up the import of tasks is similar to that of the meetings.

Setting up the export of activities during synchronization

To set up the export of the bpm'online activities to MS Exchange:

1.On the [Meetings and tasks] tab, select the [Export activities] checkbox.

2.Select the [Export all tasks and meetings] option to export all activities to which you have access.

If you only want to export activities from specific folders, select the [Export tasks and meetings from specific folders] option. A list of folders corresponds to the folders configured in the [Activities] section

3.Click the [Save] button on the mailbox synchronization setup page.

As a result, the activities of the “Appointment” type will be created in MS Exchange when exporting tasks with the [Display in calendar] checkbox checked. When exporting tasks the with the [Display in calendar] checkbox unchecked, the activities of the “Task” type will be created in MS Exchange.

Synchronizing activities with MS Exchange

Activities can be synchronized between bpm'online and the Exchange server automatically. To enable automatic synchronization, select the [Synchronize activities automatically] checkbox and select the date in the [Import activities starting from] field.

To perform the synchronization, open the [Activities] section, click the [Actions] button and select the [Synchronize contacts] –>[Synchronize now] action.

See also

How to synchronize bpm'online activities with Google calendar

Fields that can be synchronized with MS Exchange

Synchronizing tasks with MS Exchange (development guide)

Synchronizing appointments with MS Exchange (development guide)

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