Creatio administration
This documentation is valid for Creatio version 7.13.0. We recommend using the newest version of Creatio documentation.

Client-side system requirements

Software products on the bpm’online platform are web applications, so they do not require any installation on the client side. Users access the application via an Internet browser and required parameters of the customer’s computer must meet the requirements of the browser. The indicative characteristics:

Monitor minimum resolution



Pentium 4, Athlon 64 or higher with SSE2 support.


2GB recommended 512 MB of free RAM is recommended during the work process


500 MB free space is recommended

Connection channel

The recommended data channel for the client-server connection is 512 Kbps per one active user.

Additional software

One of the following Internet browsers must be installed on the client-side:

Microsoft Windows:

  • Windows 7;

  • Windows 8;

  • Windows 10.

Google Chrome, the latest official version on the bpm’online release date

Mozilla Firefox, the latest official version on the bpm’online release date

Microsoft Internet Explorer 11 and up

Microsoft Edge

OS X, the latest official version.

Apple Safari, the last official version on the bpm’online release date


Release dates are available in the release calendar.


Using third-party plug-ins and add-ons for browsers may increase the page loading time and cause incorrect display of pages.

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