Creatio administration
This documentation is valid for Creatio version 7.12.0. We recommend using the newest version of Creatio documentation.

Software licensing

The process of licensing is similar for all types of licenses used in bpm’online. Software licensing is performed in the license manager.

To buy or prolong the validity of a license:

1.Generate the license request and send it to the technical support team.

2.You will receive a file in return. Upload it to the system.

Generating a license request

To generate a request:

1.Open the system designer by clicking the btn_system_designer00001.png button in the top right corner of the application window.

2.In the [Admin area] block, click the [Advanced settings] link (Fig. 1).

Fig. 1 Opening the advanced settings page

scr_chapter_licensing_administrator_workplace.png 

3.In the btn_com_workspace_tool00002.png menu, select the [Manage user licenses] option (Fig. 2). The license manager window will open.

Fig. 2 Opening the license manager

scr_chapter_licensing_action.png 

4.In the [Customer Id] field, specify the number received from the technical support team.

5.Click the [Request Licenses] button (Fig. 3).

Fig. 3 Generating a license request

scr_chapter_licensing_wnd_license_request_create.png 

As a result, a license request file will be generated and downloaded.

6.Send the license request file to bpm’online technical support team – support@bpmonline.com. You will receive a file containing the information about purchased licenses.

Uploading a license file in the system:

To upload licenses:

1.Locally save the license file received from the technical support team.

2.In the license manager window, click the [Upload Licenses] button (Fig. 4).

Fig. 4 Loading a license file to bpm’online

scr_chapter_licensing_wnd_license_request_load.png 

3.Specify the path to the license file you saved earlier and click the [Load Licenses] button.

As a result, the updated license data will be loaded into the system. This may result in the licenses list being updated, particularly in increasing the number of available licenses or extending their duration.

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