Phone integration setup

Bpm’online has a built-in integration feature with Webitel phone integration service. Bpm’online users can make internal calls just using the headset without any additional software installation.

To use other phone integration services in bpm’online, additional settings are needed.

Contents

•Available Webitel base phone integration settings

•How to integrate with Oktell

•How to integrate with Asterisk

•How to integrate with Cisco Finesse

•How to integrate with TAPI

•How to integrate with CallWay

•How to integrate with Infinity

•How to integrate with Avaya

See also

•The [Calls] section

•Managing calls

•Feature Comparison for supported phone systems

•Bpm’online phone integration FAQ

• Phone integration (development guide)