Cancel a process

All Creatio products

If you need to stop a process, you can cancel it.

To cancel a process instance:

  1. Click btn_system_designer.png to open the System Designer.
  2. Under Processes, click Process log.

  3. In the list of the process log, select a process instance that is in progress, and click the Cancel process button (Fig. 1).

    Fig. 1 – Cancel running processes
    Cancel running process

This will terminate the process forcibly. The state of the selected process instance changes to “Canceled.” 

Select the needed record in the process log list and run the Cancel execution action (Fig. 2) to cancel a business process instance.

Fig. 2 – Cancel Execution action on the process list toolbar
Process log actions

Use the Select multiple records command in the Actions menu to cancel more than one record. Select processes to cancel and perform the Cancel Execution action in the Actions menu (Fig. 3).

Fig. 3 – Canceling multiple business processes
Cancel multiple

Note. The Cancel Execution action is available to the users who have access to the “Cancel running processes” (“CanCancelProcess”) system operation to access.

Multiple process instances are canceled one by one. Upon running the Cancel Execution command, Creatio changes the status of all selected process instances to “Canceling.” As soon as a process instance is actually canceled, its status will change to “Canceled.”