How to process cases

This video tutorial contains step-by-step instructions on how to process cases in Creatio CRM. Learn case processing workflow and stages, discover powerful and easy-to-use case management tools that Creatio has to offer.

More about cases...

Key points
0:45 -
Preliminary settings
2:04 -
Case registration
3:55 -
Opening a case
7:45 -
Cae escalation and resoution