Creatio administration
This documentation is valid for Creatio version 7.12.0. We recommend using the newest version of Creatio documentation.

Setting up bpm’online Twitter integration

Setting up the bpm’online application on twitter is done in several steps:

Setting up the bpm’online account in Twitter

Entering Twitter key into bpm’online

Configuring Twitter accounts in bpm’online

Attention

First two steps must be performed once by the system administrator.

Setting up the bpm’online account in Twitter

To set up the bpm’online account in Twitter:

1.Log in to Twitter.

2.Follow the https://dev.twitter.com/apps link.

3.Click the [Create a new application] button (Fig. 1).

Fig. 1 Adding an application to Twitter

chapter_social_network_integration_twitter_add_app.png 

4.Fill in all the required fields.

5.In the [Callback URL] field, specify the URL address that consists of bpm’online website address and the “Twitter.aspx” code (Fig. 2).

Fig. 2 Entering the “Callback URL” address

chapter_social_network_integration_twitter_callback.png 

https://bpm’online.com/Twitter.aspx

6.Click the [Create your Twitter application] button. As a result, the application properties page (Fig. 3) that contains the “API key” key will open. Follow the “manage API keys” link to get access to the value of the “API secret” key.

Fig. 3 Application properties page

chapter_social_network_integration_twitter_app_settings.png 

7.As a result, the window that contains both keys (“API key” and “API secret”) (Fig. 4) needed for registering the application on Twitter will open.

Fig. 4 Application registration keys for Twitter

chapter_social_network_integration_twitter_api_keys.png 

Entering Twitter key into bpm’online

The keys generated when registering the application (Fig. 4) must be entered into bpm’online as the system setting values included in the “Integration with external resources” folder: To do this:

1.Open the system designer by clicking the btn_system_designer00001.png button in the top right corner of the application window.

2.Click the [System settings] link in the [System setup] block.

3.Select  the “Integration with external resources”  folder in the system settings group list  – you will see all the group settings appear on the right side of the screen (Fig. 5).

Fig. 5 The [Integration with external resources] group of system settings

chapter_social_network_register_facebook_keys00002.png 

Open the [Twitter Secret Access Key] system setting. Populate the [Value by default] field with the “API key” value. Save the changes.

Open the [Twitter Secret Access Key] system setting. Populate the [Value by default] field with the “API secret” value. Save the changes.

Configuring Twitter accounts in bpm’online

To configure Twitter accounts in bpm’online:

1.Open the user profile page by clicking the [Profile] button of the application home page.

2.Click the [Accounts in external resources] button.

3.On the opened page, click the [Add] button and select the [Twitter] account from the menu.

4.On the opened page, log in using your Twitter account.

As a result, bpm’online will use the specified account to search information about Twitter contacts.

See also

Facebook integration setup (for “on-site” bpm’online applications only).

 

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