Service Creatio, customer center edition
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This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

How to merge several companies into one holding/company group

Make connections between accounts in Creatio to facilitate centralized communication and work flow between accounts. Use the chart to manage relationships with parent and subordinate accounts.

To view the location of an account within the relationship structure, open the [Connected to] tab of the account page. The currently selected account is highlighted (Fig. 1).

Fig. 1 Company group chart

faq_holding_structure.png 

Click the btn_company_structure00003.png button to view the account's relationships chart. Click btn_company_structure_list00004.png to switch to the list view.

The chart only shows the “Holding company – Subordinate company” type connections of the account.

Note

You can change the type of the displayed connections using the “Parent account relationship type” system setting.

Let's create a corporate structure that includes subsidiaries (subordinate accounts) with branches.

1.Open the page of the “holding account” (the one that represents the head office) and go to the [Connected to] tab.

2.Click the account block, then click btn_mobile_add_action.png to add a subsidiary (subordinate company Fig. 2).
Similarly, you can add a parent company to the structure. For this, click btn_mobile_add_action00005.png in the upper part of the block.

Fig. 2 Adding a subordinate company

faq_holding_structure_add_subsidiary.png 

3.In the window that opens, locate the subordinate company –> click [Select]. If the subordinate company is not yet registered in Creatio, add a new record by clicking [New].

4.To add other subordinate companies, click the parent company block again, –> click btn_mobile_add_action00006.png in the lower part of the block, and repeat the previous step (Fig. 3).

Fig. 3 Adding a second subordinate company

faq_holding_structure_add_second_subsidiary.png 

Note

If the selected company already has a parent object specified, Creatio will notify you about this. You can either replace the parent company or cancel adding a subordinate company.

5.Similarly, add the subordinate company branches.

Note

If the added company already has subsidiaries, these subordinate companies will display on the diagram as well.

6.To delete a connection between accounts, select the company connection you want to delete and click icn_delete.png.

Next

How to view the history of a holding/company group activities

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