Service Creatio, enterprise edition
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Analytics in the [Configuration items] section

The Dashboards view contains consolidated analytics (diagrams, metrics, rating lists and reports) based on the section data.

Note

More information about working with dashboards and dashboard setup can be found in the corresponding articles.

The [Configuration items analytics] tab

CIs by status

Diagram displaying how the number of configuration items is grouped by status.

Number of registered CIs

Calculated indicator displaying the total number of configuration items registered in the system.

Number of CIs with sufficient data

Calculated indicator displaying the number of configuration items with the [Serial number] and [Inventory number] fields filled in.

Faulty CIs

Diagram displaying configuration items with largest number of incidents in the current quarter. Only cases added in the current quarter are used for calculation.

See also

Dashboards

 

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