After confirming and entering the required information on the distribution page, choose a strategy for working with the customer.
If the customer's interest is confirmed, advance the lead to the next stage to specify the need. To do this, in the [Distribute] button menu select the [Start proceeding to handoff] command. As a result, the lead proceeds to the “Handoff to sales” stage. If the [Remind owner] checkbox is selected on the distribution page, a notification will be sent to the user responsible for proceeding the lead to handoff.
If there is no point in communicating at the moment, but the customer has a postponed interest, select the [Continue nurturing] command in the [Distribute] button menu. As a result, the lead remains at the distribution stage, and you can continue working on it later.
If the customer is no longer interested in your products or services, select the [Not interested] result. The lead will advance to the “Not interested” stage.
See also