Financial Services Creatio, customer journey edition
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Dashboards

Use Creatio dashboards to analyze section statistics. There are several ways to visualize statistics in the system, such as charts, calculated indicators, special lists. For example, you can track the current status of the employees' tasks, display various ratings, etc.

Dashboards are available:

  • In the Dashboards view of Creatio sections (Fig. 1). This view displays the general statistics for the section records (taking the current filters into account), such as, for example, top 5 overdue activities of current owner in the [Activities] section.

Fig. 1 Opening the [Dashboards] view in the [Activities] section

chapter_analytics_open_analytics_view.png 

  • On record pages. Here you can configure displaying of any analytical data of Creatio records, such as the number of communications with a contact for current month.

  • In the [Dashboards] section. The section displays system-wide analytics based on the data from different Creatio sections. For example, you can view the list of best employees of the current month.

Analytical data is visualized via special dashboard tiles, each of which is a separate chart, list or metric (Fig. 2).

Fig. 2 Examples of dashboard tiles

specs_dashboards_indicator.png 

Dashboard tiles are placed on dashboard tabs (Fig. 3).

Fig. 3 An example of a dashboard tab

chapter_dashboards_setup_dashboard.png 

The dashboard tiles, their titles and contents are fully customizable. You can add custom dashboard tabs and populate them with dashboard tiles (Fig. 4). For example, the [Employees] tab can display statistics on the efficiency of your employees, and the [Tasks] tab can show information about employees' activities.

Fig. 4 Selecting a dashboard tab

chapter_analytics_dashboards_example.png 

Note

Detailed instructions on setting up dashboard tabs and dashboard tiles are available in separate chapters.

Contents

Dashboard tabs

Dashboard tiles

Dashboards on a record page

Analytical reports

Video tutorials

Analytics in Creatio. Working with dashboards

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