Financial Services Creatio, customer journey edition
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Currencies FAQ

How to calculate the price of the product in an opportunity, if the base price list is listed in US dollars, and the base system currency is the Yen?

How the currency conversion is performed in orders?

Can I use different currencies for an order and its invoices?

How to calculate the price of the product in an opportunity, if the base price list is listed in US dollars, and the base system currency is the Yen?

The price of a product in opportunity is always converted to the system base currency. When the product is added to the opportunity the automatic conversion of the product price to the base currency is performed according to the exchange rate specified in the [Currencies] lookup. The page of a product in the opportunity displays the product price for one unit and total price of products specified in base currency and calculated according to the exchange rate available at the date of the offer. These data will be displayed in the order created based on an opportunity.

If the exchange rate has changed dramatically before order creation, remove the obsolete product data from the opportunity after the agreement with the customer. When you re-add the product to the opportunity, its price and total cost will be recalculated according to the current exchange rate.

How the currency conversion is performed in orders?

Currency conversion in an order occurs when you select or change the order currency. When adding products to the order, their prices will be automatically converted into the currency indicated on the order page at the current exchange rate. In case of changing the currency of an already created order, the prices and the total amount specified on the [Products] tab of the order page will be converted to the new currency. More information about price calculation of the a product in an order described in a separate article.

Can I use different currencies for an order and its invoices?

Yes you can. For example, when selling products or services to foreign customers, you can keep information on products in an opportunity and in order in the base currency and still issue invoices in the corresponding foreign currency at the exchange rate available on the date of invoicing.

See also

How is the monetary amount calculated during conversion

How to work with currency fields

 

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