Financial Services Creatio, sales edition
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This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Enabling website event tracking for on-site applications

Attention

Website event tracking is only available in Marketing Creatio, Financial Services Creatio, bank sales edition and the CRM bundle.

For on-site applications specify web-service that receives information from the tracking cloud, then obtain and enter API key and tracking authentication key (the “secret key“).

Note

You can obtain your API key and “secret key“ from Creatio support.

To enable bulk email monitoring:

1.Open the system designer, for example, by clicking the btn_system_designer00002.png button at the top right corner of the application. Open the [System settings] section.

Open the [App external URL to receive website events] system setting located in the [Website event tracking] folder. Enter URL for the web-service that receives information from the tracking cloud, e.g. “http://marketing-server:01“ in the [Default value] field. The URL must look like this: https://website_name/0/ServiceModel/EventTrackingService.svc/SaveEventTrackingData. Save and close the system setting.

Note

This value will be generated automatically for Creatio cloud applications.

2.Open the [Tracking authentication key (secret)] system setting. Paste your secret key in the [Default value] field.

Save and close the system setting.

ATTENTION

Without the unique secret key you will not be able to use the API-key to access the tracking service cloud. Do not disclose the secret key to third parties.

3.Open the system designer and click the [Website event tracking] link of the [Import and integration] block.

4.Click the [Set up tracking] button. Enter the API key that you received from Creatio support.

5.Click the [Set up tracking] button.

The system will start tracking website events for all domains specified in the [Tracking domains] lookup. Set up the list of tracked events and embed the tracking code in the source code of your website pages to complete the setup.

See also

How to enable website event tracking for Creatio cloud

How to create a list of tracked domains

How to set up the list of tracked events

How to embed tracking code in your website

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