Financial Services Creatio, customer journey edition
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Dashboards in the [Cases] section

The Dashboards view contains: diagrams, metrics, rating lists and reports.

Note

More information about working with dashboards and dashboard setup is available in a separate article.

The [Case analytics of the quarter] tab

This tab displays the cases by quarter statistics.

Monthly overdue

This diagram displays the number of cases with an overdue response or resolution time.

Cases sources

The diagram displays the number of cases by case sources.

Case categories

The diagram displays the number of cases by categories.

Registered and closed cases by month

The diagram displays the ratio between closed and registered cases.

See Also

Dashboards

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