Financial Services Creatio, customer journey edition
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This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Bulk duplicate search service setup procedure

1.Set up global search. Read more >>>

2.Set up mongodb. Read more >>>

3.Download and unzip the necessary setup source files. Copy them to the computer with the installed “docker-compose” software. download files.

4.Set up the environment variables. Read more >>>

5.Launch the containers. Read more >>>

6.Verify successful running of containers. Read more >>> 

7.Verify logging. Read more >>> 

8.Enable the bulk duplicate search function in Creatio. Read more >>>

Deploy and set up mongodb

The install and setup instruction is available on the mongodb official website. Go to the website.

Setting up the environment variables

The environment variables are contained in the compose.env file. Edit this file to set the values of variables.

Variable name

Details

Default value

DEDUPLICATION_TAG

Container tag on

dockerhub.

Version 1.0 if the bulk duplicate search service version is also 1.0.

Version 1.2 if the bulk duplicate search service version is also 1.2.

Version 1.3 if the bulk duplicate search service version is also 1.3.

Version 1.4 if the bulk duplicate search service version is also 1.4.

Version 1.5 if the bulk duplicate search service version is also 1.5.

Version 2.0 if the bulk duplicate search service version is also 2.0.

ELASTICSEARCH_URI

External path to elasticsearch

that was deployed on

the global search setup

step in Creatio.

http://user:password@external.elasticsearch:9200/

WEB_API_PORT

The port that will contain

the web-api component

of the bulk duplicate

search.

8086

REDIS_CACHE_OPTIONS_CONNECTION

_STRING

External path to redis

that was deployed on

the global search setup

step in Creatio. The variable is only used to set up the service of versions 1.0–1.5.

external.redis:6379,defaultDatabase=0,syncTimeout=5000

RABBITMQ_URI

External path to rabbitmq

that was deployed on

the global search setup

step in Creatio. The variable is only used to set up the service of versions 1.0–1.5.

amqp://user:password@external.rabbitmq:5672

MONGODB_CONNECTION_STRING

External path to mongodb.

mongodb://user:password@external.mongodb:27017?uuidRepresentation=Standard

Launching the containers

To launch the containers, execute the following command:

cd compose # switch to the ‘compose’ folder
docker-compose up -d

Verify successful running of containers

To view the list of all containers that are run, execute the following command in the console:

docker ps --filter "label=service=dd" -a --format "table {{.Names}}\t{{.Ports}}\t{{.Status}}\t{{.RunningFor}}"

The containers that are run will have an “Up” status.

Verify logging

By default, logging is performed during the “stdout” container command execution. To view the last 100 records from the dd-data-service container, execute the following command:

docker logs --tail 100 dd-data-service

Enabling the bulk duplicate search function in Creatio

Settings on the Creatio side

1.Set up the “Deduplication service api address” system setting value. Read more >>>

2.Set up the “Duplicates search” operation permissions. Read more >>>

3.Enable the bulk duplicate search functionality in Creatio. Note that this setting is different for different DBMS. Read more >>>

4.Restart the Creatio application. Read more >>>

Modifying the “Deduplication service api address” system setting value

In the [System settings] section, find the “Deduplication service api address” system setting (DeduplicationWebApiUrl) and specify the URL to dd-web-api, string of the following type: http://external.deduplication-web-api:8086.

Adding the “Duplicates search” system operation

In the [Operation permissions] section, open the “Duplicates search” system operation (CanSearchDuplicates) and, on the [Operation permission] detail, provide permissions to the necessary users/roles, who will be able to perform the search for duplicates.

Enabling the bulk duplicate search functionality in Creatio

You can enable the bulk duplicate search (Feature Toggle) functionality (Deduplication, ESDeduplication, BulkESDeduplication) by running a specific SQL script. The script will differ depending on the used DBMS – MS SQL, Oracle or Postgre SQL.

For MS SQL DBMS

DECLARE @DeduplicationFeature NVARCHAR(50) = 'Deduplication';
DECLARE @DeduplicationFeatureId UNIQUEIDENTIFIER = (SELECT TOP 1 Id FROM Feature WHERE Code = @DeduplicationFeature);

DECLARE @ESDeduplicationFeature NVARCHAR(50) = 'ESDeduplication';
DECLARE @ESDeduplicationFeatureId UNIQUEIDENTIFIER = (SELECT TOP 1 Id FROM Feature WHERE Code = @ESDeduplicationFeature);

DECLARE @Bulk_ES_DD_Feature NVARCHAR(50) = 'BulkESDeduplication';
DECLARE @Bulk_ES_DD_FeatureId UNIQUEIDENTIFIER = (SELECT TOP 1 Id
FROM Feature WHERE Code =@Bulk_ES_DD_Feature);

DECLARE @allEmployeesId UNIQUEIDENTIFIER = 'A29A3BA5-4B0D-DE11-9A51-005056C00008';
IF (@DeduplicationFeatureId IS NOT NULL)
BEGIN
      IF EXISTS (SELECT * FROM AdminUnitFeatureState WHERE FeatureId = @DeduplicationFeatureId)
       UPDATE AdminUnitFeatureState SET FeatureState = 1 WHERE FeatureId =@DeduplicationFeatureId
      ELSE
       INSERT INTO AdminUnitFeatureState (SysAdminUnitId, FeatureState, FeatureId) VALUES (@allEmployeesId, '1',
@DeduplicationFeatureId)
END
ELSE
BEGIN
      SET @DeduplicationFeatureId = NEWID()
      INSERT INTO Feature (Id, Name, Code) VALUES
(@DeduplicationFeatureId, @DeduplicationFeature, @DeduplicationFeature)
       INSERT INTO AdminUnitFeatureState (SysAdminUnitId, FeatureState, FeatureId) VALUES (@allEmployeesId, '1', @DeduplicationFeatureId)
END

IF (@ESDeduplicationFeatureId IS NOT NULL)
BEGIN
      IF EXISTS (SELECT * FROM AdminUnitFeatureState WHERE FeatureId = @ESDeduplicationFeatureId)
     UPDATE AdminUnitFeatureState SET FeatureState = 1 WHERE FeatureId = @ESDeduplicationFeatureId
      ELSE
       INSERT INTO AdminUnitFeatureState (SysAdminUnitId, FeatureState, FeatureId) VALUES (@allEmployeesId, '1', @ESDeduplicationFeatureId)
END
ELSE
BEGIN
      SET @ESDeduplicationFeatureId = NEWID()
      INSERT INTO Feature (Id, Name, Code) VALUES (@ESDeduplicationFeatureId, @ESDeduplicationFeature, @ESDeduplicationFeature)
      INSERT INTO AdminUnitFeatureState (SysAdminUnitId, FeatureState, FeatureId) VALUES (@allEmployeesId, '1', @ESDeduplicationFeatureId)
END

IF (@Bulk_ES_DD_FeatureId IS NOT NULL)
BEGIN
      IF EXISTS (SELECT * FROM AdminUnitFeatureState WHERE FeatureId = @Bulk_ES_DD_FeatureId)
       UPDATE AdminUnitFeatureState SET FeatureState = 1 WHERE FeatureId =@Bulk_ES_DD_FeatureId
      ELSE
       INSERT INTO AdminUnitFeatureState (SysAdminUnitId, FeatureState,FeatureId) VALUES (@allEmployeesId, '1', @Bulk_ES_DD_FeatureId)
END
ELSE
BEGIN
      SET @Bulk_ES_DD_FeatureId = NEWID()
      INSERT INTO Feature (Id, Name, Code) VALUES (@Bulk_ES_DD_FeatureId, @Bulk_ES_DD_Feature, @Bulk_ES_DD_Feature)
      INSERT INTO AdminUnitFeatureState (SysAdminUnitId, FeatureState, FeatureId) VALUES (@allEmployeesId, '1', @Bulk_ES_DD_FeatureId)
END

For Oracle DBMS

CREATE OR REPLACE FUNCTION
generate_uuid return varchar2 is
       v_uuid varchar2(38);
       v_guid varchar2(32);
BEGIN
       v_guid := sys_guid();
       v_uuid := lower(
'{' ||
       substr(v_guid, 1,8) || '-' ||
       substr(v_guid, 9,4) || '-' ||
       substr(v_guid, 13,4) || '-' ||
       substr(v_guid, 17,4) || '-' ||
       substr(v_guid, 21) ||
       '}'
       );
       RETURN v_uuid;
END;
/
DECLARE
      DeduplicationFeature VARCHAR(50) := 'Deduplication';
      DeduplicationFeatureId VARCHAR(38) := NULL;
      DeduplicationFeatureId_GUID VARCHAR(38) := generate_uuid();
      ESDeduplicationFeature VARCHAR(50) := 'ESDeduplication';
      ESDeduplicationFeatureId VARCHAR(38) := NULL;
      ESDeduplicationFeatureId_GUID VARCHAR(38) := generate_uuid();
      BulkESDeduplicationFeature VARCHAR(50) := 'BulkESDeduplication';
      BulkESDeduplicationFeatureId VARCHAR(38) := NULL;
      Bulk_ES_DD_GUID VARCHAR(38) := generate_uuid();
      allEmployeesId VARCHAR(38) := '{7F3B869F-34F3-4F20-AB4D-7480A5FDF647}';
      State_Deduplication VARCHAR(1) := NULL;
      State_ESDeduplication VARCHAR(1) := NULL;
      State_BulkESDeduplication VARCHAR(1) := NULL;
BEGIN
      SELECT MAX("Id") INTO DeduplicationFeatureId FROM "Feature" WHERE "Code" = DeduplicationFeature AND rownum = 1;
      SELECT MAX("Id") INTO ESDeduplicationFeatureId FROM "Feature" WHERE "Code" = ESDeduplicationFeature AND rownum = 1;
      SELECT MAX("Id") INTO BulkESDeduplicationFeatureId FROM "Feature" WHERE "Code" = BulkESDeduplicationFeature AND rownum = 1;
      SELECT MAX("FeatureState") INTO State_Deduplication FROM "AdminUnitFeatureState" WHERE "FeatureId" = DeduplicationFeatureId AND rownum = 1;
      SELECT MAX("FeatureState") INTO State_ESDeduplication FROM "AdminUnitFeatureState" WHERE "FeatureId" = BulkESDeduplicationFeatureId AND rownum = 1;
      SELECT MAX("FeatureState") INTO State_BulkESDeduplication FROM "AdminUnitFeatureState" WHERE "FeatureId" = BulkESDeduplicationFeatureId AND rownum =1;
      IF (DeduplicationFeatureId IS NULL) THEN
       INSERT INTO "Feature" ("Id", "Name", "Code") VALUES (DeduplicationFeatureId_GUID, DeduplicationFeature, DeduplicationFeature);
       INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', DeduplicationFeatureId_GUID);
       ELSE
       IF (State_Deduplication IS NOT NULL) THEN
       UPDATE "AdminUnitFeatureState" SET "FeatureState" = 1 WHERE "FeatureId" = DeduplicationFeatureId;
       ELSE
       INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', DeduplicationFeatureId_GUID);
       END IF;
END IF;
IF (ESDeduplicationFeatureId IS NULL) THEN
       INSERT INTO "Feature" ("Id", "Name", "Code") VALUES (ESDeduplicationFeatureId_GUID, ESDeduplicationFeature, ESDeduplicationFeature);
       INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', ESDeduplicationFeatureId_GUID);
       ELSE
       IF (State_ESDeduplication IS NOT NULL) THEN
       UPDATE "AdminUnitFeatureState" SET "FeatureState" = 1 WHERE "FeatureId" = ESDeduplicationFeatureId;
       ELSE
       INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', ESDeduplicationFeatureId_GUID);
       END IF;
END IF;
IF (BulkESDeduplicationFeatureId IS NULL) THEN
       INSERT INTO "Feature" ("Id", "Name", "Code") VALUES(Bulk_ES_DD_GUID, BulkESDeduplicationFeature, BulkESDeduplicationFeature);
       INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', Bulk_ES_DD_GUID);
       ELSE
       IF (State_BulkESDeduplication IS NOT NULL) THEN
       UPDATE "AdminUnitFeatureState" SET "FeatureState" = 1 WHERE "FeatureId" = BulkESDeduplicationFeatureId;

       ELSE
       INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', Bulk_ES_DD_GUID);
       END IF;
      END IF;
END;

For PostgreSql DBMS

DO $$
DECLARE
         DeduplicationFeature VARCHAR(50) := 'Deduplication';
         DeduplicationFeatureId uuid;

         ESDeduplicationFeature VARCHAR(50) := 'ESDeduplication';
         ESDeduplicationFeatureId uuid;

         Bulk_ES_DD_Feature VARCHAR(50) := 'BulkESDeduplication';
         Bulk_ES_DD_FeatureId uuid;

       allEmployeesId uuid := 'A29A3BA5-4B0D-DE11-9A51-005056C00008';

BEGIN

         SELECT "Id" INTO DeduplicationFeatureId FROM "Feature"
         WHERE "Code" = DeduplicationFeature
         LIMIT 1;
         IF (DeduplicationFeatureId IS NOT NULL)
            THEN
               IF EXISTS (SELECT * FROM "AdminUnitFeatureState" WHERE "FeatureId" = DeduplicationFeatureId) THEN
                  UPDATE "AdminUnitFeatureState" SET "FeatureState" = 1 WHERE "FeatureId" = DeduplicationFeatureId;
               ELSE
                  INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', DeduplicationFeatureId);
               END IF;
         ELSE
            DeduplicationFeatureId := uuid_generate_v4();
            INSERT INTO "Feature" ("Id", "Name", "Code") VALUES (DeduplicationFeatureId, DeduplicationFeature, DeduplicationFeature);
            INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', DeduplicationFeatureId);
         END IF;

         SELECT "Id" INTO ESDeduplicationFeatureId FROM "Feature"
         WHERE "Code" = ESDeduplicationFeature
         LIMIT 1;
         IF (ESDeduplicationFeatureId IS NOT NULL)
            THEN
               IF EXISTS (SELECT * FROM "AdminUnitFeatureState" WHERE "FeatureId" = ESDeduplicationFeatureId) THEN
                  UPDATE "AdminUnitFeatureState" SET "FeatureState" = 1 WHERE "FeatureId" = ESDeduplicationFeatureId;
               ELSE
                  INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', ESDeduplicationFeatureId);
               END IF;
            ELSE
               ESDeduplicationFeatureId := uuid_generate_v4();
               INSERT INTO "Feature" ("Id", "Name", "Code") VALUES (ESDeduplicationFeatureId, ESDeduplicationFeature, ESDeduplicationFeature);
               INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1',ESDeduplicationFeatureId);
            END IF;

         SELECT "Id" INTO Bulk_ES_DD_FeatureId FROM "Feature"
         WHERE "Code" = Bulk_ES_DD_Feature
         LIMIT 1;
         IF (Bulk_ES_DD_FeatureId IS NOT NULL)
            THEN
               IF EXISTS (SELECT * FROM "AdminUnitFeatureState" WHERE "FeatureId" = Bulk_ES_DD_FeatureId) THEN
                  UPDATE "AdminUnitFeatureState" SET "FeatureState" = 1 WHERE "FeatureId" = Bulk_ES_DD_FeatureId;
               ELSE
                  INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', Bulk_ES_DD_FeatureId);
               END IF;
         ELSE
            Bulk_ES_DD_FeatureId := uuid_generate_v4();
            INSERT INTO "Feature" ("Id", "Name", "Code") VALUES (Bulk_ES_DD_FeatureId, Bulk_ES_DD_Feature, Bulk_ES_DD_Feature);
            INSERT INTO "AdminUnitFeatureState" ("SysAdminUnitId", "FeatureState", "FeatureId") VALUES (allEmployeesId, '1', Bulk_ES_DD_FeatureId);
         END IF;
END $$;

Restarting the Creatio application

Clear redis, restart the Creatio application and log in.

Recommended operations for the service functioning

We recommend performing mongodb backup once a day to support the functionality of the service and enable restoring of data, e.g., in case of electricity breakdowns.

See also

Global search setup

Deduplication

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