Service Creatio, customer center edition
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This documentation is valid for Creatio version 7.16.0. We recommend using the newest version of Creatio documentation.

Assign a user role

User groups in Creatio are called “roles”. You can assign organizational and functional roles to users in Creatio. Read more in “Managing users”.

The assigned roles provide users with access to corresponding Creatio data objects and general system-wide functions. You can specify several roles for a user.

NOTE

By default, Creatio assigns the “All employees” organizational role to the newly added users of the “Employee” type.

There are two ways you can assign roles to a user:

From the user page

From the role page

Method 1. Assign roles to a user from the user page

1.Click btn_system_designer00008.png -> System Designer -> [System users].

2.Open the user page -> the [Roles] tab.

3.On the [Organizational roles] detail, click btn_com_add_tab00009.png and specify the roles from the company's organizational structure.

4.On the [Functional roles] detail, click btn_com_add_tab00010.png and specify the user’s functional role. Functional roles are usually based on the user’s job title (Fig. 1).

Fig. 1 Assigning roles to a user from the user page

gif_section_users_assign_roles1.gif 

As a result, the user will be granted all permissions relevant to the assigned roles.

Method 2. Assign roles to a user from the role page

1.Click btn_system_designer00011.png -> [Organizational roles].

2.In the list of organizational roles (represented in the form of a folder tree), select the corresponding organization and/or division. This will bring up the selected role page to the right.

3.On the [Users] tab:

Click btn_com_add_tab00012.png and select [Add existing] to add an existing user. In the pop-up window, select the corresponding user (Fig. 2). 

Click btn_com_add_tab00013.png and select [Add new] to add a new user assigned to this role (you will need to populate the new user page).

4.To assign a functional role to the user, switch to the [Functional roles] view by clicking btn_users_func_roles00014.png, then select the corresponding functional role.

5.Repeat step 4 (Fig. 2).

Fig. 2 Assigning roles to a user from pages of the corresponding roles

gif_section_users_assign_roles2.gif 

As a result, the user will be added to the corresponding roles and granted relevant permissions.

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